KendalAndRow® — Comfort Wear Designed for Real Life
Easy Returns · No Complicated Sizing · Shop with Confidence
Seasonal Sale · Save Up to 70% on Best Sellers

CLOSE

Home
/
Terms & Conditions

Terms & Conditions

Effective Date: September 9, 2026

Welcome to KendalAndRow.com. This website is owned and operated by Solstice Basics Information Technology Limited ("Company", "we", "us", or "our"). Throughout the site, the terms "Kendal & Row", "we", "us", and "our" refer to Solstice Basics Information Technology Limited.

By accessing, browsing, or purchasing from KendalAndRow.com (the "Site"), you agree to be bound by the following Terms & Conditions ("Terms"), including all additional policies referenced herein or available by hyperlink (e.g., Privacy Policy, Shipping & Payment Policy, Returns & Refund Policy).

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

1. Online Store Terms

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.

  • Prohibited Uses: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • Security: You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

     

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

  • Credit card information is always encrypted during transfer over networks using 256-bit Secure Socket Layer (SSL) technology.

3. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

  • Color and Garment Representation: We have made every effort to display as accurately as possible the colors and textures of our products. However, as actual colors depend on your monitor settings, we cannot guarantee that your display of any color will be 100% accurate.

4. Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Products, Orders, and Billing Accuracy

  • Availability: Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

  • Right to Limit Sales: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • Order Cancellation: We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

  • Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Intellectual Property Rights

  • All content on this Site—including but not limited to text, graphics, logos, brand trademarks (Kendal & Row, KR emblem), button icons, images, audio clips, digital downloads, and software—is the exclusive property of Solstice Basics Information Technology Limited and is protected by international copyright, trademark, and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Service without express written permission from us.

7. Third-Party Links and Tools

  • Certain content, products, and services available via our Service may include materials from third parties.

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. User Comments, Feedback, and Submissions

  • If you send certain specific submissions (for example product reviews or contest entries) or unasked creative ideas, suggestions, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

  • We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

9. Limitation of Liability & Indemnification

  • To the fullest extent permitted by law, Solstice Basics Information Technology Limited, its directors, officers, employees, affiliates, agents, contractors, or suppliers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, lost savings, or loss of data—arising from your use of any of the service or any products procured using the service.

  • You agree to indemnify, defend, and hold harmless Solstice Basics Information Technology Limited and our parent, subsidiaries, affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms.

10. Governing Law & Dispute Resolution

  • Governing Law: These Terms and Conditions, and any separate agreements or contracts concluded between Solstice Basics Information Technology Limited and the Consumer, shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

  • Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), or resolved in the competent state or federal courts located in the State of Delaware, USA.

11. Changes to Terms & Conditions

  • You can review the most current version of the Terms & Conditions at any time on this page.

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms & Conditions should be sent to us at:

  • Brand Name: Kendal & Row

  • Company Name: Solstice Basics Information Technology Limited

  • Registered Address: 1312 17th Street Suite 2199, Denver, CO 80202, United States

  • Customer Support Email: contact@kendalandrow.com