Effective Date: September 9, 2026
Solstice Basics Information Technology Limited ("Kendal & Row", "we", "us", or "our") respects your personal privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from KendalAndRow.com.
1. Information We Collect
When you interact with our website, we may collect:
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Personal Data: Name, email address, shipping and billing address, phone number, and payment information provided during checkout.
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Device & Usage Data: IP address, browser type, time zone, cookies, and browsing behavior on our site to improve user experience.
2. How We Use Your Information
We use your personal data to:
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Fulfill and deliver your orders, send order updates, and process refunds.
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Communicate with you regarding customer support inquiries.
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Prevent fraudulent transactions and ensure website security.
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Send promotional emails and tailored offers (only if you have opted in).
3. Data Protection & Sharing
We do not sell or rent your personal information to third parties. We only share necessary data with trusted service providers who assist in operating our website, such as payment gateways, shipping logistics providers, and analytics services, all bound by strict confidentiality agreements.
4. Your Rights
Under applicable laws (including US state privacy laws and GDPR where relevant), you have the right to access, correct, update, or request the deletion of your personal information. Contact us at contact@kendalandrow.com to exercise these rights.